'TNS-03505: Failed to Resolve Name' Error Running PFT Pack 8.0 Installer (Doc ID 2009391.1)

Last updated on MARCH 10, 2023

Applies to:

Symptoms

When installing the Oracle Financial Services Profitability Pack (PFT) 8.0, you get the following error in the OFS_PFT_installation.log in /OFS_PFT/logs:

[Sat  09/5/2015 12:22:59] [OFS_PFT] [ INFO] - Segment --> [OFSAASEG] created for -- [OFSAAINFOD] domain
[Sat  09/5/2015 12:22:59] [OFS_PFT] [ INFO] - ----------END InitializeEnvVariables---------
[Sat  09/5/2015 12:22:59] [OFS_PFT] [ INFO] - Validating TNS ENTRY for TNSName
[Sat  09/5/2015 12:22:59] [OFS_PFT] [DEBUG] - Command Issured :tnsping <atomic user>
[Sat  09/5/2015 12:22:59] [OFS_PFT] [DEBUG] -
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] - TNS Ping Utility for Solaris: Version 11.2.0.4.0 - Production on 09-MAY-2015 12:22:59
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] -
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] - Copyright (c) 1997, 2013, Oracle.  All rights reserved.
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] -
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] - Used parameter files:
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] - $ORACLE_HOME/network/admin/sqlnet.ora
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] -
[Sat  09/5/2015 12:23:00] [OFS_PFT] [DEBUG] - TNS-03505: Failed to resolve name
[Sat  09/5/2015 12:23:00] [OFS_PFT] [ERROR] - TNS Entry Validation failed.
[Sat  09/5/2015 12:23:00] [OFS_PFT] [ INFO] - Done
[Sat  09/5/2015 12:24:36] [OFS_PFT] [ INFO] - ----------Initializing Environment Variables---------

The tnsnames.ora in the Oracle Home directory listed above the error does contain an entry for the Infodom's database listed in Administration and Configuration > System Configuration > Database Details in the "Name" field.  Despite the error, the installation does complete successfully.

Changes

Cause

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