My Oracle Support Banner

After Initial/DEMO Install of CCB V2.5.0, Running Into Issues Installing Single Fixes (Doc ID 2010986.1)

Last updated on APRIL 02, 2025

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.0.0 to 2.5.0.0.0 [Release 2.5]
Oracle Utilities Framework - Version 4.3.0.0.1 to 4.3.0.0.1 [Release 4.3]
Information in this document applies to any platform.

Goal

**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
DB - Database

After Initial/DEMO install of CCB V2.5.0, we are running into issues installing the Database and Application Server portions of Single Fixes

 Database:

Getting error "ORA-01017: invalid username/password; logon denied", when trying to the DB portion of a patch. The password for User cisadm is CISADM.

 

  

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.