Argus Insight Audit Log Fails On Date Interval
(Doc ID 2011491.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Insight - Version 7.0.3 and laterInformation in this document applies to any platform.
Symptoms
We are using Argus Safety 7.0.3.1 and Argus Insight 7.0.3.1. We have a problem with the audit log (Utilities > Logs > View Audit Log) in the Argus Insight application. When we request the audit log for a date interval that includes May or October, we get the error message "500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.".
The error only occurs when we in the "Date Range From - to" fields specify a date that is in May or October.
For example:
When specifying the interval "22-MAR-2015" to "01-MAY-2015", the audit log fails as described.
When specifying the interval "22-MAR-2015" to "01-JUN-2015", the audit log is displayed OK.
May and October are the 2 months where the danish and the english abbreviated month are different:
English: Danish:
JAN JAN
FEB FEB
MAR MAR
APR APR
MAY MAJ
JUN JUN
JUL JUL
SEP SEP
OCT OKT
NOV NOV
DEC DEC
Please advise what to do about this problem.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |