Cycle Charges Applied Twice For Product Having Both Annual & Monthly Cycle Forward Event Configured
(Doc ID 2019114.1)
Last updated on NOVEMBER 29, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 7.5.0]
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Core Billing
Cycle charges applied twice for product having both annual & monthly cycle forward event configured
Cycle charges should not be doubled when both annual and monthly cycle forward event is configured.
Consider the below scenario:
(i) Create an account with plan A (having monthly cycle forward) on 8th Apr’2015 [BDOM -8].
(ii) Change the PVT to 5th May’2015.
(iii) Do plan change to Plan B (having the product where annual and monthly cycle forward event configured) on 5th May’2015.
(iv) Run re-rating [pin_rerate]
(v) Run billing on 8th May’2015.
(a) On doing the plan change proper annual cycle charges of $218.5 (including tax) applied with proper start and end dates (5th May’2015 – 5th May’2016], program name coming as “PLAN TRANSITION”.
(b) On running re-rating two balance impact created one of $218.5 with program name as “pin_rerate” and another - $218.5 with program name “PLAN TRANSITION”.
(c) On running billing on 8th May, one balance impact is getting created with $218.5 with program name as – “TEST BILL”
But the date appears as 5th May’2015, there by making the charge double.
[Please note that in the product $199 is configured against the annual_cycle_forward event and 0 against monthly_cycle_forward event]
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document