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CCG Agent Component Error : ERP Username Does Not Exist Or Password Is Invalid when pressing Agent 'configure button' (Doc ID 2019221.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.


On : 5.5.1 version, Oracle Configuration Controls Governor (CCG),
When attempting to configure agent
the following error occurs when pressing the configure button

ERP Username does not exist or password is invalid.

The issue can be reproduced at will with the following steps:
1. Login to CCG.
2. In ERP Instances > Agent component, enter all credentials, press save > enter 3 passwords : Agent, ERP and System > press proceed; no error is seen on screen.                                                                                                                                                           
3. Press Configure button , now get error "ERP Username does not exist or password is invalid".             


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