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Performance Issue In CCB V2.4 (Doc ID 2021451.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Goal

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework

 

On CCB v2.4.0.2.0

The goal of this document is to provide details for a performance issue in CCB v2.4.

Whenever the code executed an SQL statement in CCB v2.4, CCB framework automatically creates a comment after the SQL statement. This comment has caused the SQL statement to miss the SQL profile assigned to it causing significant performance issue in the environment. Please advise if there's a way to turn off this comments. Sample comments are specified below:



  /* SQL for Zone 'CM_LTIRC' */
  /* com.splwg.base.web.dataExplorer.common.DataExplorerSQLExecuter */
 

Solution

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In this Document
Goal
Solution
References


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