SSO Login [17174] User does not exist in the OFSAAI Application. Please contact your System Administrator. Error

(Doc ID 2022639.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.3.2.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

On OFSAAI 7.3.3.2.0, after configuring Single Sign On (SSO) for use with OFSAA, when attempting to login through the SSO server, the following error occurs:

ERROR
[17174] User does not exist in the OFSAAI application. Please contact your System Administrator.



System users are able to successfully login directly from direct_login.jsp.

The issue can be reproduced at will with the following steps:
1. Configure OFSAA for SSO
2. Attempt to login

Cause

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