Unable To Generate PMDA Periodic Reports On Argus Safety 8.0

(Doc ID 2022750.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety Japan - Version 8.0 to 8.0 [Release 8.0]
Information in this document applies to any platform.

Symptoms

All PMDA Periodic Reports are unable to be generated on Argus Safety 8.0.
If print a PMDA Periodic Report as Draft, the print job ends as Error state.

This symptom is observed for all PMDA Periodic Reports:
--PSR/ReSD
--JDSUR
--Seiyakukyo Line Listing

English Periodic Reports are able to be generated. (Print job ends as success.)

HOW TO REPEAT:
----------------------
1) Go to Reports > Periodic Reports > PSR.
2) Create a PSR.
3) Print the PSR as Draft.
4) Go to Reports > Compliance > Background Periodic Report Status.
5) Monitor the print job of PSR. ---> The print job ends as Error state.

 

Cause

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