No Entries Found In The Groups When Searching In Convergence (Doc ID 2023512.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Oracle Communications Contacts Server - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Goal

On Contacts Server 8.0.0.1.0 with Convergence 3.0.1.0.0.

When searching in the Corporate Directory in the Groups address book section for a group or mailing list, no entries are found.

Eg. a search was done to find an entry having 'Post' in its name, and the following was found in the LDAP server's access log :

We know for sure we have a Postmaster group definition in the LDAP server.

Why is it not found?

Solution

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