Login Customer Center Using Created CSR With Permission READ ONLY Role Got Error
(Doc ID 2023754.1)
Last updated on MARCH 29, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.9.0 version, Customer Center
Error while Logging to Customer center for the CSR that is created with READ ONLY permission.
Reproducible steps:
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1. Add role "Guest Customer Center User" using Permission Center and add read only permission.
2. Create new person xyz_5 using Permission Center
3. Add people xyz_5 into "Guest Customer Center User
4. Login Customer Center using xyz_5.
5. Got "Problem constructing the contact information panel" error
6. After ran the following change and login CC again, the error is not reported:
Why "Problem constructing the contact information panel" error is got displayed?
ERROR
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"Problem constructing the contact information panel"
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |