Rerating Fails Due To "No rating products found" Error
(Doc ID 2023926.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
Comprehensive rerating keeps failing for few accounts with below error:
Steps to reproduce:
1. On Apr 22 create a subscriber with billing day of month (BDOM) as 23 with a usage plan
2. On Apr 23 run billing
3. On Apr 28 at 3:47 pm terminate the subscription (cancel products)
4. On Apr 29 at 10:00:28 am process a batch data usage starting on Apr 28 at 15:16:53 and ending on Apr 28 17:16:54
5. On May 1 run rerating
Why is rerating not able to use the products cancelled on Apr 28 at 3:47 pm to rerate the batch data usage while the batch rating pipeline was able to use the same products to rate the usage originally on Apr 29?
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |