Rerating Fails Due To "No rating products found" Error (Doc ID 2023926.1)

Last updated on JULY 03, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On :  7.5.0.6.0 version, Rerating/Rebilling

Rerating fails due to "No rating products found" error.

Scenario

Comprehensive rerating keeps failing for few accounts with below error:

Error


Steps to reproduce

The issue can be reproduced at will with the following steps:
1) For event poid: 0.0.0.1 /event/delayed/session/telco/gsm/test_data 1444142698427954603 0
2) Start date: Apr 28 15:16:53 2015
3) End date: Apr 28 17:16:54 2015
4) Processing date: Apr 29 at 10:00 am


Query

Why is rerating not able to use the products cancelled on Apr 28 at 3:47 pm to rerate the batch data usage while the batch rating pipeline was able to use the same products to rate the usage originally on Apr 29?

Cause

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