Rerating Fails Due To "No rating products found" Error
(Doc ID 2023926.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
Comprehensive rerating keeps failing for few accounts with below error:
Steps to reproduce:
1. On Apr 22 create a subscriber with billing day of month (BDOM) as 23 with a usage plan
2. On Apr 23 run billing
3. On Apr 28 at 3:47 pm terminate the subscription (cancel products)
4. On Apr 29 at 10:00:28 am process a batch data usage starting on Apr 28 at 15:16:53 and ending on Apr 28 17:16:54
5. On May 1 run rerating
Why is rerating not able to use the products cancelled on Apr 28 at 3:47 pm to rerate the batch data usage while the batch rating pipeline was able to use the same products to rate the usage originally on Apr 29?
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |