Tax Is Not Getting Applied For Bill Level Debit Adjustment (Doc ID 2025767.1)

Last updated on MAY 16, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When we post a Bill Level Debit Adjustment, the tax is not getting applied for the adjustment amount. We face this issue only for Bill Level Debit Adjustment.
Bill Level Credit Adjustment works fine and it applies tax, when we pass the FLAGS as 2(WITH_TAX) in the bill adjustment(PCM_OP_AR_BILL_ADJUSTMENT) input flist.
But Bill Level Debit Adjustment is not applying any additional tax, when we pass the FLAGS as 2(WITH_TAX) in the bill adjustment(PCM_OP_AR_BILL_ADJUSTMENT) input flist.

  

Input flist:
0 PIN_FLD_POID POID [0] 0.0.0.1 /bill 64004136 0
0 PIN_FLD_AMOUNT DECIMAL [0] 100
0 PIN_FLD_PROGRAM_NAME STR [0] "Customer Center"
0 PIN_FLD_REASON_DOMAIN_ID INT [0] 23
0 PIN_FLD_REASON_ID INT [0] 3
0 PIN_FLD_DESCR STR [0] "Customer unaware of charges"
0 PIN_FLD_FLAGS INT [0] 2

Opcode: PCM_OP_AR_BILL_ADJUSTMENT

Output flist:
0 PIN_FLD_POID POID [0] 0.0.0.1 /bill 64004136 0
0 PIN_FLD_RESULTS ARRAY [3] allocated 20, used 2
1 PIN_FLD_POID POID [0] 0.0.0.1 /item/tax/xxx 287280398169316294 2
1 PIN_FLD_EVENT_OBJ POID [0] 0.0.0.1 /event/billing/adjustment/item 287368359102118390 0
0 PIN_FLD_RESULT ENUM [0] 1
0 PIN_FLD_DESCR STR [0] "Success"



Changes

 

Cause

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