Oracle Commerce Request Threads Block Indefinitely While Querying Endeca (Doc ID 2028365.1)

Last updated on DECEMBER 22, 2016

Applies to:

Oracle Commerce Platform - Version 10.2 and later
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.4.1 and later
Information in this document applies to any platform.

Symptoms

Monitoring applications or thread dumps will show a number of hanging threads in the storefront instances. These threads are stuck forever until the restart of the instance. The thread trace will look similar to:

 

Cause

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