My Oracle Support Banner

Oracle Commerce Request Threads Block Indefinitely While Querying Endeca (Doc ID 2028365.1)

Last updated on MAY 23, 2018

Applies to:

Oracle Commerce Platform - Version 10.2 and later
Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 6.4.1 and later
Information in this document applies to any platform.


Monitoring applications or thread dumps will show a number of hanging threads in the storefront instances. These threads are stuck forever until the restart of the instance. The thread trace will look similar to:



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.