Error: "Exception in thread "AWT-EventQueue-0" java.lang.RunTimeException: installation error PV_HOME/products.properties not found!" Selecting Next On "Create User" Or "Database User Validation" Screens Running The P6 EPPM Configuration Wizard (Doc ID 2028790.1)

Last updated on JULY 26, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When running the P6 EPPM Configuration Wizard, the following error occurs after selecting "Next" on the a) "Create Users" Screen creating a new database or b) "Database User Validation" screen upgrading an existing database:

ERROR
----------
Exception in thread "AWT-EventQueue-0" java.lang.RunTimeException: installation error PV_HOME/products.properties not found!
at com.primavera.admintool.install.wizard.EPPMwizard.loadProductsProperties(Uknown Source)

 

STEPS TO DUPLICATE:
----------

  1. Open a command prompt or terminal to the server hosting the P6 EPPM installation
  2. Leave the current directory set to the default (should be the user's home profile) or change the current directory to be something other than the P6 home.
  3. Launch the EPPMConfig wizard by running:
    • If Windows: $Path_To_P6Home\eppmconfig.cmd
    • If Linux:   /$Path_To_P6Home/eppmconfig.sh
  4. When the wizard launches:
    • If attempting to create a database, note the error which occurs advancing past the "create user" screen
    • If attempting to upgrade a database, note the error which occurs advancing past the "validate database users" screen



Changes

 

Cause

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