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Error 'Summarize EPS failed java.lang.ArrayIndexOutOfBoundsException' or 'Error Calculating Finish Date' When Running the 'Publish Enterprise Summaries' Job (Doc ID 2029452.1)

Last updated on MARCH 17, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When running the Publish Enterprise Summaries Global Scheduled Service, Step 5 fails with the following error generated in the job log file, causing the entire service to also result in a Failed status:

TIMESTAMP:TASK:PxServiceEpsSummaryTask: [5] CORE(SQL): Summarize EPS...
SEVERE: TIMESTAMP:TASK:PxServiceEpsSummaryTask: [5] CORE(SQL): Summarize EPS failed
java.lang.ArrayIndexOutOfBoundsException

or

TIMESTAMP:TASK:PxServiceEpsSummaryTask: [5] CORE(SQL): Summarize EPS...
SEVERE: TIMESTAMP:TASK:PxServiceEpsSummaryTask: [5] CORE(SQL): Summarize EPS failed
com.primavera.PhoenixException: Error calculating Finish Date

 

The issue can be reproduced at will using the following steps:

  1. Login to P6.
  2. Select Administer > Global Scheduled Services.
  3. Execute the Publish Enterprise Summaries global scheduled service.
  4. When the service fails, review the associated log file (ex: <P6 EPPM home or P6 Services home>\p6\WebAccessLogs\services\jt_enterprisesum\<date-time stamp>_FAILED.log) and note the reported error at step 5.

Cause

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In this Document
Symptoms
Cause
Solution

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