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GEOCODE Field Being Reset to NULL Upon Editing Contact Info (Doc ID 2032988.1)

Last updated on AUGUST 27, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

Issue:

The GEOCODE field is being reset to NULL upon editing/saving contact info from Customer Center.  In addition, TAXPKG_TYPE is being set to 0. This issue is consistently happening for all accounts.


EXPECTED BEHAVIOR
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GEOCODE field should not get reset to NULL; instead, it should remain the existing value.

STEPS
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The issue can be reproduced at will with the following steps:
1)  Verify that GEOCODE on  ACCOUNT_NAMEINFO_T has some value
2)  Edit contact info of an account through Customer Center
3)  Notice that contact info is updated correctly but GEOCODE getting reset to NULL, in addition TAXPKG_TYPE is being reset to 0( from original value 3)

Solution

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In this Document
Goal
Solution

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