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Double Downgrades Scheduled if the Previous Downgrade Report is Marked as Submission Not Required (Doc ID 2041470.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.3 to 7.0.6 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

System is creating downgrade report again if the previous downgrade report is marked as submission not required

Steps to Repeat:
1. Create a reporting rule to schedule a CIOMS report to EMA agency for the cases that have serious and unlisted events
2. Create a case with serious and unlisted event and lock the case
3. System schedules a CIOMS report based on the reporting rule configured in step 1
4. Generate the report and mark the report as submitted
5. Unlock the case and add a significant follow-up
6. Mark the event as not serious, lock the case
7. System schedules a downgrade report for the initial report scheduled in step 3
8. Unlock the case and add a significant follow-up
9. Mark the downgrade report as submission not required, lock the case
10. Observe that the system schedules another downgrade report

Cause

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In this Document
Symptoms
Cause
Solution
References


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