CCG551 - Export of PDF and HTML Reports Error: com.applimation.aps.exception.APSException: java.lang.NullPointerException (Doc ID 2042705.1)

Last updated on SEPTEMBER 14, 2015

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Oracle Configuration Controls Governor (CCG):patchset 20897396
CCG monitors setup data in business management applications. After applying the April patchset 20897396 to CCG 5.5.1 the following error is received when executing snapshot export to PDF and HTML.

ERROR:

-----------
am.log
06/15/2015 10:00:42 PDT Starting AMPlatform Application Logging ######################################
#10:01:04 - com.applimation.aps.exception.APSException: java.lang.NullPointerException
#10:01:04 - com.applimation.aps.exception.APSException: java.lang.NullPointerException
  at com.applimation.aps.bo.APSExportOptBO.createSnapshotReport(APSExportOptBO.java:407)
  at com.applimation.aps.action.APSExportOptAction.doSnapshot(APSExportOptAction.java:399)
  at com.applimation.aps.action.APSExportOptAction.execute(APSExportOptAction.java:234)
  at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:421)
  at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:226)
  at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1164)
  at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:397)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
  at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
  at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
  at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
  at weblogic.serv

Application:
Error encounter while processing the request. Please try again.

Startup.log:

Getting datasource for jdbc/amhome
DataSource lookup failed. Unable to resolve 'jdbc.amhome '. Resolved 'jdbc'

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply Patch 20897396
2. Navigate to Change Tracker
3. Export reports in PDF or HTML
4. The error above is seen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the PDF or HTML reports .

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms