Blank Casebook Report Failing With Java.lang.NullPointerException Error (Doc ID 2049041.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.6.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
-------
PDR fails with the following error stack:

....
Thu Jul 16 11:06:40 CDT 2015
Calling PDFBookBinder to bind files together
java.lang.NullPointerException
at java.util.StringTokenizer.(Unknown Source)
at java.util.StringTokenizer.(Unknown Source)
at oracle.xdo.template.pdf.PDFParser.getRootKey(PDFParser.java:566)
at oracle.xdo.common.pdf.util.PDFUtil.getPageCount(PDFUtil.java:559)
at oracle.xdo.template.pdf.book.TOCProcessor.createPageCountMapping(TOCProcessor.java:385)
at oracle.xdo.template.pdf.book.TOCProcessor.process(TOCProcessor.java:817)
at oracle.xdo.template.pdf.book.PDFBookBinder.process(PDFBookBinder.java:1959)
at oracle.pharma.rdc.pdr.PatientDataReport.bindPdf(PatientDataReport.java:1894)
......

Cause

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