The Installation Does Not Upgrade The Database (Doc ID 2055152.1)

Last updated on APRIL 15, 2024

Applies to:

Symptoms

This issue happens on an upgrade where a database purge has been previously run.

Order and Service Management Database Schema Found
An Order and Service Management database schema was found using the credentials provided.
The schema appears to be the same version as the release you are installing, and therefore a schema upgrade is not required.
Click Next to proceed with the installation which will not modify the existing schema.

but the database version in om_parameter is a lower version

The following error is:

(Sep 4, 2015 12:44:58 PM), Setup.product.install, com.mslv.oms.installation.AnalyzeUpgradePanel, dbg,<DIR>/OSM/7.3.0.0.0/temp/instplb.xml:86: com.mslv.install.db.util.DbManagerException: Configuration file <DIR>/OSM/7.3.0.0.0/temp/stage/OMS/runtimeSupportBuild.xml is invalid, or cannot be read.
STACK_TRACE: 27
<DIR>/OSM/7.3.0.0.0/temp/instplb.xml:86: com.mslv.install.db.util.DbManagerException: Configuration file <DIR>/OSM/7.3.0.0.0/temp/stage/OMS/runtimeSupportBuild.xml is invalid, or cannot be read.
  at com.mslv.install.db.DBModelVersionTask.execute(DBModelVersionTask.java:53)

(Sep 4, 2015 12:44:58 PM), Setup.product.install, com.mslv.oms.installation.AnalyzeUpgradePanelSwingImpl, dbg, DB Version Information is [null]
(Sep 4, 2015 12:44:58 PM), Setup.product.install, com.mslv.oms.installation.AnalyzeUpgradePanelSwingImpl, dbg, java.lang.Exception: Fail to retrieve the version information
STACK_TRACE: 7
java.lang.Exception: Fail to retrieve the version information
  at com.mslv.oms.installation.AnalyzeUpgradePanelSwingImpl.entering(AnalyzeUpgradePanelSwingImpl.java:205)

This will happen with any purge where you drop a subset of orders.  This will not happen on partition drop.

Changes

Cause

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