The Installation Does Not Upgrade The Database (Doc ID 2055152.1)

Last updated on OCTOBER 17, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

This issue happens on an upgrade where a database purge has been previously run.

Order and Service Management Database Schema Found
An Order and Service Management database schema was found using the credentials provided.
The schema appears to be the same version as the release you are installing, and therefore a schema upgrade is not required.
Click Next to proceed with the installation which will not modify the existing schema.

but the database version in om_parameter is a lower version

The following error is:

(Sep 4, 2015 12:44:58 PM), Setup.product.install, com.mslv.oms.installation.AnalyzeUpgradePanel, dbg, /opt/oracle/OSM/7.3.0.0.0/temp/instplb.xml:86: com.mslv.install.db.util.DbManagerException: Configuration file /opt/oracle/OSM/7.3.0.0.0/temp/stage/OMS/runtimeSupportBuild.xml is invalid, or cannot be read.
STACK_TRACE: 27
/opt/oracle/OSM/7.3.0.0.0/temp/instplb.xml:86: com.mslv.install.db.util.DbManagerException: Configuration file /opt/oracle/OSM/7.3.0.0.0/temp/stage/OMS/runtimeSupportBuild.xml is invalid, or cannot be read.
  at com.mslv.install.db.DBModelVersionTask.execute(DBModelVersionTask.java:53)

(Sep 4, 2015 12:44:58 PM), Setup.product.install, com.mslv.oms.installation.AnalyzeUpgradePanelSwingImpl, dbg, DB Version Information is [null]
(Sep 4, 2015 12:44:58 PM), Setup.product.install, com.mslv.oms.installation.AnalyzeUpgradePanelSwingImpl, dbg, java.lang.Exception: Fail to retrieve the version information
STACK_TRACE: 7
java.lang.Exception: Fail to retrieve the version information
  at com.mslv.oms.installation.AnalyzeUpgradePanelSwingImpl.entering(AnalyzeUpgradePanelSwingImpl.java:205)

This will happen with any purge where you drop a subset of orders.  This will not happen on partition drop.

Cause

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