Last updated on OCTOBER 02, 2015
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.5.0]
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Collections Manager
Errors in PCM_OP_PYMT_COLLECT when block the production of the payment.
ERROR in cm.pinlog:
3) Stop and restart of cm;
4) Run of the pin_collect utility on a contract with Direct Debit pay_type.
The steps and results for “/event/billing/batch/refund” are about the same.
The only difference is step 4 for the nature of the operation involved:
Step 4 (refund): on an account with credit, call of PCM_OP_BILL_ITEM_REFUND first, and then PCM_OP_PYMT_COLLECT.
The results were the errors in the CM/DM pinlogs (for pin_collect case). The errors are the same in both payment and refund cases.
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