Custom Search In Event Browser Is Not Showing The Results In Customer Center (Doc ID 2058647.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.11.0 version, Customer Center

Description:

In Customer Center, custom search in event browser is not showing the results.

Created 2 custom search in Event Browser and have created them by using the template provided by BRM.

Upgraded our system from BRM 7.4 PS21 to BRM 7.5 PS11.These custom search are working fine in BRM 7.4 PS21 but not with 7.5 PS11 Customer Center.

When the search is executed, we can see that search results in BRM logs but Panel is not showing the search results

Error:

Cause

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