Write-off Reversal Opcode Ignores List Of Write-off Returned By OP_AR_POL_REVERSE_WRITEOFF (Doc ID 2062574.1)

Last updated on DECEMBER 01, 2023

Applies to:

Goal

On Oracle Communications Billing and Revenue Management(BRM), 7.5.0.10.0 version, Accounts Receivable (AR), consider the below account writeoff(customization) business scenario.

SCENARIO
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Write-off reversal opcode ignores list of write-off returned by op_ar_pol_reverse_writeoff.
Write-off Reversal is enabled and configured at billinfo level.

1) Create an invoice account and push it to collections.
2) Billinfo is written-off as part of the last collections action execution.
3) Add a new subscription to the account and push it to collections again.
4) Billinfo is written-off again.
5) So, at this point we have 2 write-off events on the account. Let’s say the sum of 2 write-offs is $80.
6) Make a check payment of $100.

Customization:

Why does opcode reverse both the write-off items instead of just reversing the one returned by the policy opcode?

Solution

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