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CCG Agent Username Already Exists Or Password Is Invalid (Doc ID 2070416.1)

Last updated on OCTOBER 10, 2023

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.


On : 8.6.5 version, Installation

CCG Agent Username already exists or password is invalid

After staging EBS refresh, the ebs dataase sid, port , service names are all changed. When create a new ERP instance in CCG for the mentioned requirement below error could be found when configure the CCG Agen.

CCG Agent Username already exists or password is invalid

The issue can be reproduced at will with the following steps:
1. Navigate to Administrator > ERP Instances.
2. Create a new ERP instance.
3. Configure CCG Agent.

The issue has the following business impact:
Due to this issue, users cannot configure CCG Agent for the ERP instance.


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