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The Service Status is Shown as 10102/10103 Instead of String Values as Inactive/Close (Doc ID 2072458.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.11.0 version, Customer Center

When service status is changed from active ->inactive/close, the status is shown as 10102/10103 in numbers instead of string "inactive/closed".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Remove the following entry in Modular.properties file: 

module=TCFramework

2. Restart the Customer Center
3. Open an account, when service status is changed from active ->inactive/close the status is shown as 10102/10103 in numbers instead of string "inactive/closed".



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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