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Search For Contacts With Multiple Or Non Work Email Still Shows Work Email Address Field (Doc ID 2072505.1)

Last updated on JULY 09, 2018

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

When selecting Surname as search field, only the work email address is shown and not the eg. personal email address.

Similarly, when searching for person with only a personal email address, the personal email address is not being shown.

Steps to reproduce

1. Create contact with multiple email addresses, eg. work and personal
2. Select as search criteria the Last Name
3. Type in last name

=> search list ONLY shows the work email address

All email addresses should be displayed and not just the work email address.

Cause

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