Argus Safety Admin Password Change Is Throwing "Unknown Error 301200345"

(Doc ID 2077593.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Argus Safety - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

During the changing of the Admin account password, users reset the factory data and logged into Argus portal with admin user. The system requested an old and new password.
Even when providing the correct password, Argus produced the following error.

ERROR MESSAGE:
"Unknown error 301200345 please contact system administrator"

Cause

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