Unable to Select Tender Type on Tender Control

(Doc ID 2079130.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.4.0.2.0 version,

Steps to Reproduce
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(1) Go to Main Menu > Financial > Tender Control, and load a tender control

(2) Go to Turn Ins tab

(3) Try to add a new turn in

Note: The first turn in has all its fields disabled already.

 

Actual Result

-----------------------

Unable to select Tender Control

 

 

However, if go to Exceptions tab and go back to Turn Ins tab, the Tender Type drop down field can be selected.



Cause

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