Unable to Select Tender Type on Tender Control
(Doc ID 2079130.1)
Last updated on OCTOBER 26, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and laterOracle Utilities Framework - Version 4.2.0.2.0 and later
Information in this document applies to any platform.
Symptoms
On : 2.4.0.2.0 version,
Steps to Reproduce
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(1) Go to Main Menu > Financial > Tender Control, and load a tender control
(2) Go to Turn Ins tab
(3) Try to add a new turn in
Note: The first turn in has all its fields disabled already.
Actual Result
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Unable to select Tender Control
However, if go to Exceptions tab and go back to Turn Ins tab, the Tender Type drop down field can be selected.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |