No Intermediate Activity Status Updates Are Being Sent To The Host Due To M1-ExternalSystemMessages Values (Doc ID 2081385.1)

Last updated on NOVEMBER 25, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0 and later
Information in this document applies to any platform.

Symptoms

No Intermediate Activity Status Updates are being created to send to CCB.  Completions and Pickups are being sent to CCB.

M2-SNDACTSTA has been plugged into M2-Assignment.

We tried working a Task today Non-MDT in Debug Mode to see if the User Log has an error. It had something pertaining to an Alert (??), but M2-SNDACTSTA does not appear.



Error

ERROR (schema.rules.BusinessObjectStateTransitioner) BO M1-GeneralAlert Alert_Id(52070097111156) had status transition error transitioning from BusinessObjectStatusCode='WAIT USERACT' to null


Cause

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