Configuring Configuration Controls Governor Component failed with Error 500-Internal Server Error (Doc ID 2081727.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On :  5.5.1 version, Integra Apps

Configuration Controls Governor is not configured, received foll. error:


ERROR
-----------------------

Error 500-Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1.500 Internal Server Error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to ERP workbench.
2. Click Edit on configuration controls governor


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use CCG.

Cause

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