Customer receives ORA-1017: invalid username/password error when requesting ODM transactions
(Doc ID 2083512.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences InForm Adapter - Version 1.3.4 and laterInformation in this document applies to any platform.
Symptoms
Customer attempts to get ODM transactions via the Inform Adapter for a particular study, but ORA-1017: invalid username/password message is received.
Changes
Has the study been moved to a new database server? if so, this could cause the issue if the Inform Adapter registration has not been updated.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |