ALM Process Screens Show Invalid Request / Error While Processing Request on New Installation

(Doc ID 2089363.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Financial Services Asset Liability Management - Version 6.1 and later
Oracle Financial Services Funds Transfer Pricing - Version 6.1 and later
Oracle Financial Services Profitability Management - Version 6.1 and later
Oracle Financial Services Hedge Management and IFRS Valuations - Version 6.1 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Liquidity Risk Management (LRM)

Symptoms

On ALM 8.0.1, after applying LRM 8.0.0.0 ---> LRM 8.0.1.0 ------> ALM 8.0.0.0 -----> ALM 8.0.1.0, several ALM screens are showing errors:

ERROR
Red Oracle

Invalid request / Error while processing request.

Please contact your System Administrator for more information.


The following error is found in the nohup.out log for the Web Server:

[02-12-15 13:40:39 PM] ~ WARN ~ org.apache.struts2.dispatcher.Dispatcher ~ Could not find action or result: /ofsdmo/fsapps/common/openProcessDetails.action?processIdType=205&infodom=OFSTRINFO&dsn=OFSTRINFO&appId=ALM&appID=ALM&locale=en_US&lcl=en_US&sourceLang=US&MLS_CD=US&application_Id=OFS_ALM&menuId=OFS_ALM_DC&target=null&appName=ALM&launchedFor=ENABLEDAPP
There is no Action mapped for action name openProcessDetails. - [unknown location]
at com.opensymphony.xwork2.DefaultActionProxy.prepare(DefaultActionProxy.java:185)
at org.apache.struts2.impl.StrutsActionProxy.prepare(StrutsActionProxy.java:63)
at org.apache.struts2.impl.StrutsActionProxyFactory.createActionProxy(StrutsActionProxyFactory.java:37)
at com.opensymphony.xwork2.DefaultActionProxyFactory.createActionProxy(DefaultActionProxyFactory.java:58)
at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:552)
at org.apache.struts2.dispatcher.ng.ExecuteOperations.executeAction(ExecuteOperations.java:77)
at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:99)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:91)

The issue can be reproduced at will with the following steps:
1. Install LRM 8.0.0.0 ---> LRM 8.0.1.0 ------> ALM 8.0.0.0 -----> ALM 8.0.1.0
2. Check ALM screens: Financial Services Asset Liability Management -> Asset Liability Management -> ALM Processing
==> All Static and Dynamic Process screens return errors, however other ALM screens appear to be working.

Cause

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