Convergence + Contacts Server : Search Filter Is Too Restrictive

(Doc ID 2091374.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Oracle Communications Contacts Server - Version 8.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Using Convergence 3.0.1.1.0 with Contacts Server 8.0.0.2.0 for Address Book access.

When looking for a user in the Corporate Directory via Convergence when it is configured to use Contacts Server, Convergence requests a minimum of 3 search characters to display contacts.
The request in LDAP is too restrictive; the filter is "cn=test*" when entering "test" characters.  This permits only finding contacts with "cn" starting with "test".  The filter should be "cn=*test*" .

Example of request in the LDAP access logs:

It should be similar so users would have the same results for the same search.

Cause

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