Convergence + Contacts Server : Search Filter Is Too Restrictive
Last updated on NOVEMBER 15, 2017
Applies to:Oracle Communications Convergence - Version 3.0.1 and later
Oracle Communications Contacts Server - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Using Convergence 22.214.171.124.0 with Contacts Server 126.96.36.199.0 for Address Book access.
When looking for a user in the Corporate Directory via Convergence when it is configured to use Contacts Server, Convergence requests a minimum of 3 search characters to display contacts.
The request in LDAP is too restrictive; the filter is "cn=test*" when entering "test" characters. This permits only finding contacts with "cn" starting with "test". The filter should be "cn=*test*" .
Example of request in the LDAP access logs:
It should be similar so users would have the same results for the same search.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms