Convergence + Contacts Server : Search Filter Is Too Restrictive
(Doc ID 2091374.1)
Last updated on FEBRUARY 27, 2019
Applies to:Oracle Communications Convergence - Version 3.0.1 and later
Oracle Communications Contacts Server - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Using Convergence 126.96.36.199.0 with Contacts Server 188.8.131.52.0 for Address Book access.
When looking for a user in the Corporate Directory via Convergence when it is configured to use Contacts Server, Convergence requests a minimum of 3 search characters to display contacts.
The request in LDAP is too restrictive; the filter is "cn=test*" when entering "test" characters. This permits only finding contacts with "cn" starting with "test". The filter should be "cn=*test*" .
Example of request in the LDAP access logs:
It should be similar so users would have the same results for the same search.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document