Multiple Items of Same Type Created For Unbilled Usages In Current Cycle (Doc ID 2091528.1)

Last updated on JULY 29, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.10.0 version, Event Management

There is an issue where multiple item objects are created in the database.

Following are the steps to reproduce:

1. Created an account on 4th Aug, 2015.
2. Stopped batch controller, so rel does not load any data to event_t and other OOB tables.
3. Processed an EDR with charging_start_timestamp 30th Aug, 1 am.
4. Billed the account. No balance impact has been occurred as REL is stopped.
5. Processed an EDR dated 30th Aug, 4 am.
6. Started batch_controller, pin_rel loads both the outfile to DB.

After step 6 when pin_rel uploads both the files to DB, it creates two items instead of cumulatively appending the unbilled usages in a single item.


Cause

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