Refresh Collections Snapshot Not Collecting Changes After 12c Database Upgrade (Doc ID 2091793.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Data Collections

ACTUAL BEHAVIOR
---------------
Refresh Collections Snapshot (MSRFWOR) not collecting changes

After upgrading database from 11gR2 to 12c.1 the collections process is not capturing changes to the base tables as part of the 'fast refresh' performed by the Refresh Collection Snapshots program during a Targeted and Complete Refresh Collection. If you run the Refresh Collection Snapshots program in Complete mode manually prior to the collection run, the records are picked up as the snapshot was just previously refreshed.

EXPECTED BEHAVIOR
-----------------------
Expect that the changes to the records get picked up during the collections process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Make a change to a sales order.
2. Run a Complete Refresh Data Collection


Changes

Database upgrade from 11g2 to 12c.

Cause

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