An Error While Calling Process Interaction for Disconnection Scenario. (Doc ID 2092694.1)

Last updated on JANUARY 05, 2016

Applies to:

Oracle Communications Unified Inventory Management - Version 7.2.5.0.0 and later
Information in this document applies to any platform.

Goal

On : 7.2.5.0.0 version, Web Services

An error occurred while calling process interaction.

While running process interaction operation from SOAP UI for disconnect scenario below error is coming in SOAP UI :

"An error occurred while calling process interaction."

In logs it is showing Null Pointer Exception.

2015-12-22 12:07:13,231 ERROR [weblogic] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [BusinessInteractionManager] [INV-270091] An error occurred while calling process interaction.
java.lang.NullPointerException
at oracle.communications.inventory.api.businessinteraction.impl.BusinessInteractionServiceFulfillment.processInteraction(BusinessInteractionServiceFulfillment.java:630)
at oracle.communications.inventory.api.businessinteraction.impl.BusinessInteractionManagerImpl.processInteraction(BusinessInteractionManagerImpl.java:2509)
at oracle.communications.inventory.sfws.adapter.businessinteraction.InteractionUtils.processInteraction(InteractionUtils.java:133)
at oracle.communications.inventory.sfws.adapter.businessinteraction.InteractionAdapter.processInteraction(InteractionAdapter.java:209)
at oracle.communications.inventory.sfws.adapter.common.AdapterRouter.processInteraction(AdapterRouter.java:120)
at oracle.communications.inventory.sfws.ws.UIMServiceFulfillmentPortImpl.processInteraction(UIMServiceFulfillmentPortImpl.java:64)
 



More from logs:

015-12-22 12:07:13,231 DEBUG [weblogic] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [ExtensionPointManager] Got an extension point BusinessInteractionManager.getEntityAction from cache for public abstract interface java.lang.String oracle.communications.inventory.api.businessinteraction.BusinessInteractionManager.getEntityAction(oracle.communications.inventory.api.entity.common.RootEntity, oracle.communications.inventory.api.entity.BusinessInteraction, java.lang.String)
2015-12-22 12:07:13,231 DEBUG [weblogic] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [BusinessInteractionManager] Executing getEntityAction from BusinessInteractionServiceFulfillment...


..


015-12-22 12:07:13,236 ERROR [weblogic] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [InteractionAdapter] InteractionAdapter.processInteraction
oracle.communications.inventory.api.exception.ValidationException: [INV-109980] A validation error has occurred.
Caused by: java.lang.NullPointerException
 

Solution

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