My Oracle Support Banner

NullPointerException When Calling Process Interaction for Disconnection Scenario (Doc ID 2092694.1)

Last updated on AUGUST 15, 2024

Applies to:

Oracle Communications Unified Inventory Management - Version 7.2.5.0.0 and later
Information in this document applies to any platform.

Goal

Process interaction operation for disconnect scenario resulting in to:

[BusinessInteractionManager] [INV-270091] An error occurred while calling process interaction.
java.lang.NullPointerException
at oracle.communications.inventory.api.businessinteraction.impl.BusinessInteractionServiceFulfillment.processInteraction(BusinessInteractionServiceFulfillment.java:630)
at oracle.communications.inventory.api.businessinteraction.impl.BusinessInteractionManagerImpl.processInteraction(BusinessInteractionManagerImpl.java:2509)
at oracle.communications.inventory.sfws.adapter.businessinteraction.InteractionUtils.processInteraction(InteractionUtils.java:133)
at oracle.communications.inventory.sfws.adapter.businessinteraction.InteractionAdapter.processInteraction(InteractionAdapter.java:209)
at oracle.communications.inventory.sfws.adapter.common.AdapterRouter.processInteraction(AdapterRouter.java:120)
at oracle.communications.inventory.sfws.ws.UIMServiceFulfillmentPortImpl.processInteraction(UIMServiceFulfillmentPortImpl.java:64)
 

More from logs:

015-12-22 12:07:13,231 DEBUG [weblogic] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [ExtensionPointManager] Got an extension point BusinessInteractionManager.getEntityAction from cache for public abstract interface java.lang.String oracle.communications.inventory.api.businessinteraction.BusinessInteractionManager.getEntityAction(oracle.communications.inventory.api.entity.common.RootEntity, oracle.communications.inventory.api.entity.BusinessInteraction, java.lang.String)
2015-12-22 12:07:13,231 DEBUG [weblogic] [[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'] [BusinessInteractionManager] Executing getEntityAction from BusinessInteractionServiceFulfillment...

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.