Error - Number of Payment periods field in missing

(Doc ID 2097828.1)

Last updated on JANUARY 25, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


On : version, SW - System Wide

When attempting to create a Loan SA through an Order,
the following error occurs.

Number of Payment periods field in missing (Message number 3, 253)

The issue can be reproduced at will with the following steps:
1. Create a maintenance contract for which the type has been specified "Special Role Flag"=LOAN via the application form
2. When click on "Complete" in the "Order Confirmation Package" the reported error is retrieved.

User cannot create Loan SA through an Order as the business requires.


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