Error - Number of Payment periods field in missing
(Doc ID 2097828.1)
Last updated on AUGUST 03, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and laterInformation in this document applies to any platform.
Symptoms
On : 2.4.0.2.0 version, SW - System Wide
When attempting to create a Loan SA through an Order,
the following error occurs.
ERROR
-----------------------
Number of Payment periods field in missing (Message number 3, 253)
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a maintenance contract for which the type has been specified "Special Role Flag"=LOAN via the application form
2. When click on "Complete" in the "Order Confirmation Package" the reported error is retrieved.
BUSINESS IMPACT
-----------------------
User cannot create Loan SA through an Order as the business requires.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |