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Oracle Retail Global Business Unit Terminal Patch and Grace Period on Enterprise Releases (Doc ID 2099142.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Retail Price Management
Oracle Retail Invoice Matching
Oracle Retail Demand Forecasting
Oracle Retail Customer Engagement
Oracle Retail Item Planning
Information in this document applies to any platform.

Purpose

Terminal Patch

At Oracle Retail, a terminal patch describes a final patch for an enterprise release. Customers will continue to be supported under the terms and conditions of the Oracle Retail Lifetime Support Policy after a terminal patch, with hotfixes being the primary release mechanism to receive updates. In exceptional circumstances, there could be another patch released thereafter. Oracle Retail will communicate this message via appropriate channels.

Disclaimer: For patches which are yet to be released, GA dates are subject to change at Oracle’s discretion.

Grace Period

In every product release, each patch is supported with error corrections until the next patch is released. Once the new patch is released, the grace period for the old patch is intended to provide customers adequate support and time to plan the installation of a new patch.

See the Oracle Retail Error Correction Support Policy for more information on the methods used to deliver bug fixes and regulatory updates and the policies associated with those methods.

Details

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In this Document
Purpose
 Terminal Patch
 Grace Period
Details
 Merchandising and Stores Products
 Merchandising and Stores Products Grace Period Table for Quick Reference
 Planning and Optimization Products
 Planning and Optimization Products Grace Period Table for Quick Reference
 Omni Channel Products
 Customer Engagement Grace Period Table for Quick Reference
 EFTLink Grace Period Table for Quick Reference
 XBRi Retail Loss Prevention Grace Period Table for Quick Reference
 Xstore Product Suite Products Grace Period Table for Quick Reference
References

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