Oracle Retail Global Business Unit Terminal Patch and Grace Period on Enterprise Releases (Doc ID 2099142.1)

Last updated on JANUARY 30, 2024

Applies to:

Oracle Retail Replenishment Optimization
Oracle Retail Markdown Optimization
Oracle Retail Item Planning
Oracle Retail EFTLink
Oracle Retail Integration Bus
Information in this document applies to any platform.

Purpose

Terminal Patch

At Oracle Retail, a terminal patch describes a final patch for an enterprise release. Customers will continue to be supported under the terms and conditions of the Oracle Retail Lifetime Support Policy after a terminal patch, with hotfixes being the primary release mechanism to receive updates. In exceptional circumstances, there could be another patch released thereafter. Oracle Retail will communicate this message via appropriate channels.

For Merchandising and Stores Products Terminal Patches, click here.
For Planning and Optimization Products Terminal Patches, click here.
For Omni Channel Products Terminal Patches, click here.

Disclaimer: For patches which are yet to be released, GA dates are subject to change at Oracle’s discretion.

Grace Period

In every product release, each patch is supported with error corrections until the next patch is released. Once the new patch is released, the grace period for the old patch is intended to provide customers adequate support and time to plan the installation of a new patch.

For Merchandising and Stores Products Grace Period, click here.
For Planning and Optimization Products Grace Period, click here.
For Omni Channel Products Grace Period, click here.

See the Oracle Retail Error Correction Support Policy for more information on the methods used to deliver bug fixes and regulatory updates and the policies associated with those methods.