The error appears in Analysis > PMDA Information tab when accessed through case revision

(Doc ID 2099498.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Argus Safety Japan - Version 7.0.6 and later
Information in this document applies to any platform.

Symptoms

When viewing the analysis > PMDA info tab from the case revisions, following error occurs

Error1)

Microsoft VBScript runtime error '800a01c3'
Object not a collection
/Case Form/Analysis/CF_PMDA_General_Inc.asp, line 638

 

Error2)

An error occurred on the server when processing the URL. Please contact the system administrator.
If you are the system administrator please click here to find out more about this error.

 


---------------------------------------------
STEPS
---------------------------------------------
1. Login to Argus-J user
2. Open the case which does not include any Japan license
3. Go to Analysis Tab > PMDA info > General tab
No error displays in the "Suspect Product license" section

4. Navigate to Case Action > Case revisions
5. Click the one of the case revision
6. The case displays with read-only mode
7. Go to Analysis Tab > PMDA info > General tab

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms