The error appears in Analysis > PMDA Information tab when accessed through case revision
(Doc ID 2099498.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety Japan - Version 7.0.6 to 8.1 [Release 7.0.0 to 8.1]Information in this document applies to any platform.
Symptoms
When viewing the analysis > PMDA info tab from the case revisions, following error occurs
Error1)
Microsoft VBScript runtime error '800a01c3'
Object not a collection
/Case Form/Analysis/CF_PMDA_General_Inc.asp, line 638
Error2)
An error occurred on the server when processing the URL. Please contact the system administrator.
If you are the system administrator please click here to find out more about this error.
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STEPS
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1. Login to Argus with Argus-J user account
2. Open the case which does not include any Japan license
3. Go to Analysis Tab > PMDA info > General tab
No error displays in the "Suspect Product license" section
4. Navigate to Case Action > Case revisions
5. Click the one of the case revision
6. The case displays with read-only mode
7. Go to Analysis Tab > PMDA info > General tab
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |