My Oracle Support Banner

The Popup Window is Too Small. You have to Expand or Scroll to Save or Cancel. (Doc ID 2100384.1)

Last updated on JANUARY 28, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

For every adjustment that requires approval the Override Accounting Date pop up window opens. It is not large enough to give the option to save or cancel

Every approval you have to expand the box first before you are able to save the accounting date in order to complete the approval.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.