Unable to Generate JavaPCM.log For BRM Client Tools
(Doc ID 2100392.1)
Last updated on JUNE 14, 2022
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]Information in this document applies to any platform.
Symptoms
On : 7.5.0.12.0 version, Customer Center
ACTUAL BEHAVIOR
------------------------
The user is unable to generate javaPCM.log for Customer Center or other BRM client tools on Windows 7.
EXPECTED BEHAVIOR
-----------------------
javaPCM.log should be generated for Customer Center.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install Customer Center, version 7.5 PS12
2. Edit infranet.properties to enable log
3. Launch Customer Center, but no javaPCM.log is generated
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |