Internet Explorer 11 - Automatic Text Completion Box Issue In Argus (Doc ID 2107913.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

 On Applications Oracle Life Sciences Argus Safety : 7.0.5

In Argus for any case in "General Tab" , for example in Country field had value "United States" would like to change it to "Taiwan", however when typing Taiwan
or any country name the Auto suggestion box in IE 11 will pop up.

if user selects from the suggestion box and clicks on save option, the system reverts back to a previous entry ( In this case United states) / blank field due to IE 11 auto complete function providing a result that is not valid for that field within Argus.

This typically can occur with drop down menus (such as action item code) when IE 11 super-imposes its drop down menu over Argus’ drop down menu for the field.

If the user selects an option from the IE 11 auto-complete box, the field either disappears instantly or upon case save.

Cause

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