The top right corner of the screen displays the name of previous logged in user (Doc ID 2111333.1)

Last updated on FEBRUARY 29, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Steps To Recreate

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1. On CCB 2.4.0.2 / FW 4.2.0.2, open the Login page by entering the URL in IE. 
2. Login by a user, user "A".
3. Enter the URL of loginPage.jsp (or by IE bookmark link) without logging out.
4. Login page displays. Then, login by another user "B".


Expected Result: The top right corner of the screen should display the current logged in user name(B).


Actual Result: The top right corner of the screen displays previous logged in user name(A).

Cause

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