The top right corner of the screen displays the name of previous logged in user
(Doc ID 2111333.1)
Last updated on SEPTEMBER 27, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.4.0.2.0 and laterOracle Utilities Framework - Version 4.2.0.2.0 to 4.3.0.0.1 [Release 4.2 to 4.3]
Information in this document applies to any platform.
Symptoms
**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
OUAF/FW - Oracle Utilities Framework
CCB - Oracle Utilities Customer Care and Billing
Steps To Recreate
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1. On CCB 2.4.0.2 / FW 4.2.0.2, open the Login page by entering the URL in IE.
2. Login by a user, user "A".
3. Enter the URL of loginPage.jsp (or by IE bookmark link) without logging out.
4. Login page displays. Then, login by another user "B".
Expected Result: The top right corner of the screen should display the current logged in user name(B).
Actual Result: The top right corner of the screen displays previous logged in user name(A).
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |