Base Batch WPM Creating ToDo - Algorithm Code Is Required (Doc ID 2112810.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Base batch WPM creating ToDo - Algorithm Code is required

Base batch WPM creating unwanted ToDo. User are not able to figure out why these To-Do's are getting created for an account. WPM runs for final billed/inactive customer to trigger the write off process. WPM is creating write off process with Algorithm code required ToDo. 

Message in the logs:

12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) Message data - Program name : CIPZRAPN
12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) - Scheduler id : 0000002461
12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) - Message cat : 00025
12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) - Message nbr : 12651

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms