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Base Batch WPM Creating ToDo - Algorithm Code Is Required (Doc ID 2112810.1)

Last updated on JUNE 04, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

Base batch WPM creating ToDo - Algorithm Code is required

Base batch WPM creating unwanted ToDo. User are not able to figure out why these To-Do's are getting created for an account. WPM runs for final billed/inactive customer to trigger the write off process. WPM is creating write off process with Algorithm code required ToDo. 

Message in the logs:

12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) Message data - Program name : CIPZRAPN
12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) - Scheduler id : 0000002461
12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) - Message cat : 00025
12:30:10,016 [CobolThread 11] INFO (COBOL.CIPZRAPN) - Message nbr : 12651

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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