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Cancelled FAs In CCB Not Recalled Or Cancelled In MWM When On Contractor Capacity (Doc ID 2115497.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Oracle Real-Time Scheduler - Version and later
Information in this document applies to any platform.


Field Activities (FAs) cancelled in Oracle Utilities Customer Care and Billing (CCB), which are either Approved or in Pending Dispatch when allocated to a Contractor Capacity, are not cancelled or recalled from the Capacity.


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