My Oracle Support Banner

Cancelled FAs In CCB Not Recalled Or Cancelled In MWM When On Contractor Capacity (Doc ID 2115497.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.0.0 and later
Oracle Real-Time Scheduler - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

Field Activities (FAs) cancelled in Oracle Utilities Customer Care and Billing (CCB), which are either Approved or in Pending Dispatch when allocated to a Contractor Capacity, are not cancelled or recalled from the Capacity.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.