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Incorrect Payment Collection on the Due Date For 60 And 45 Days Term Customers (Doc ID 2116190.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Consider this use-case scenario:

1.  Created a payment term as 60 days on 23rd DEC, 2015
2.  Created an account on 23rd DEC, 2015
3.  Purchased some cycle forward product on 23rd DEC, 2015 with charges as $300
4.  Ran billing on 23rd Jan (1st bill), due is $600
     Now, the collection date is 23rd March, 2016.
6.  Ran billing on 23rd Feb, 2016 (2nd Bill) with due $300
7.  Moved pvt to collection date of the first bill which is 23rd March and ran pin_collect
Also, please note that 23rd March is billing date too, so auto billing is triggered with due $300 (3rd bill but it is auto triggered).

Expected Result:
After running pin_collect on 23rd March which is collection date for 1st bill, only 1st bill due should be collected which is $600.

Actual Result:
Entire amount of all 3 bills is collected which is $1200 (i.e. $600+$300+$300)


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