Initial Bill Results In Zero SQ Value In Usage Transaction Causing Bill Segment To Only Reflect Flat Chgs
(Doc ID 2118837.1)
Last updated on MAY 31, 2024
Applies to:
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 12.1.0.0.0 and laterOracle Utilities Meter Data Management - Version 2.1.0.2 to 2.1.0.3 [Release 2.1]
Information in this document applies to any platform.
Symptoms
Initial Usage Transaction has proper scalar details (start, end measurements), but final Usage Period Service Quantity is zero, which is sent to CCB for pricing.
Steps to replicate:
a.) Create Device, Device Config, MC (Scalar / Subtractive) with an effective date of 1/1/2016 @ 12:00am
b.) Create Service Point, install Device Config into SP on 1/4/2016 @ 12:00am
c.) Add reads for the Device Config:
1/1/2016 @ 12:00am - value 0
1/4/2016 @ 12:00am - value 0
1/31/2016 @ 12:00am - value 175
d.) Create Contact and Usage Subscription, with effective date = 1/4/2016, link SP for the same date / time
e.) Create Usage Transaction from 1/4/2016 through 1/31/2016
Usage Transaction Scalar Details will show that 1/4 and 1/31 reads were captured, but final Usage Period Service Quantity is zero.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |