Connection to CIS Sync Admin URL Fails
(Doc ID 2119850.1)
Last updated on MARCH 30, 2020
Applies to:Oracle Health Sciences CIS - Version 4.6.0 and later
Information in this document applies to any platform.
The Adapter page from the CIS Synch Admin screen shows a red X. The URL resembles 'HTTPS://<machine>.<domain>/CISSynchAdapter/CAAdapterService.asmx'
When toggling between yes and no in the enabled section, an error will show up in the event log from PhaseForward.CentralAdmin.
It also shows this: The remote certificate is invalid according to the validation procedure.
CIS has just recently been installed.
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