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Could not Load all ISAPI filters for Site 'INFORMADAPTER_SITE' on Inform Server when Attempt to Retrieve Mappings (Doc ID 2123807.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences CIS - Version 4.5.0 and later
Information in this document applies to any platform.

Symptoms

When creating a new sync mapping retrieval fails with the following error on Inform server.

 

microsoft-windows-iis-w3svc-wp[error] 2274 ISAPI Filter 'E:\Apps\IIProxyLog\iiproxylog.dll' could not be loaded due to a configuration problem. The current configuration only supports loading images built for a AMD64 processor architecture. The data field contains the error number. To learn more about this issue, including how to troubleshooting this kind of processor architecture mismatch error, see http://go.microsoft.com/fwlink/?LinkId=29349.
microsoft-windows-iis-w3svc-wp[error] 2268 Could not load all ISAPI filters for site 'INFORMADAPTER_SITE'. Therefore site startup aborted.

On the CIS machine the following error is received:

The value can not be accessed because there was an exception during message processing.Exception: System.InvalidOperationException

Message: The value can not be accessed because there was an exception during message processing.

 

 

Cause

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In this Document
Symptoms
Cause
Solution

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