PCM_OP_SUBSCRIPTION_SHARING_GROUP_SET_PARENT Failed with Discount Sharing Group (Doc ID 2125354.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.12.0 version, Subscription Management

ERR_NOT_FOUND when executing PCM_OP_SUBSCRIPTION_SHARING_GROUP_SET_PARENT opcode. After this execution, it was not possible to read /group/sharing/discount object. It was required to restart DM Oracle in order to read objects correctly again.

The opcode PCM_OP_SUBSCRIPTION_SHARING_GROUP_SET_PARENT works correctly with the Charge Sharing Groups. The group can be moved to a different owner and all its members remained intact.

The issue was with Discount Sharing Groups only, and it seemed to be always failing for this type of groups.

ERROR
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PIN_ERR_NOT_FOUND in CM and DM logs.

E Sat Jan 4 22:51:11 2020 hostname cm:525 cm_child.c(132):5041 2:PGANDIKO-IN:DeveloperCenter:0:AWT-EventQueue-0:3760:1457417993:0:root.0.0.0.1::: op PCM_OP_SUBSCRIPTION_SHARING_GROUP_SET_PARENT returned an error
<location=PIN_ERRLOC_DM:4 class="UNKNOWN":0 errno=PIN_ERR_NOT_FOUND:3>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 Step 1. Create 3 accounts, A, B and C, through Customer Center, each having TELCO/GPRS service
 Step 2. Create Discount Sharing Group owned by Account A. (through Customer Center)
 Step 3. Add Account B as group member of group created in previous step
 Step 4. Try to change group ownership from Account A to Account C using opcode PCM_OP_SUBSCRIPTION_SHARING_GROUP_SET_PARENT, launched from Developer Center

Cause

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